I am SO excited to post this update from OuiPlease because it definitely seems like a huge turning point for them. Not only are they are acknowledging some of the issues but they are also offering up resolutions. See below:
Bonjour OuiPleasers,
We are excited to announce that the last batch of Vol.1.6 White Winter in the Alps has
shipped and is on its way to your doorstep. We hope that you enjoy every single product in
this parcel.The shipping of Vol.1.6 marked the end of OuiPlease’s first year and the beginning of our
second year and second volume. From Paris to the French Alps, we’ve explored France
from top to bottom and learned a few things along the way.We have heard from our customers loud and clear: die shipping schedule needs to be timely
and consistent. We agree, and promise that shipping delays will not happen again.Mark your calendars, OuiPlease Vol.2.1: La Vie en Rose
will be shipping on March 15th!The last few months, many of our customers have had their subscriptions automatically
renewed. From now on, annual subscriptions will not be automatically renewed, they will be
renewed by you manually. A week before your annual subscription is up, we will remind you
with an email and you can choose to either renew or opt out.Note that if you signed up for an annual subscription, you will receive the 6 boxes you paid
for. Any OuiPlease delays will not affect the number of boxes we deliver to you.With Vol.2.1 we are excited to announce that we will begin shipping with UPS. We invite
you to register for “My Choice” at www.UPS.com to receive immediate alerts anytime a
package is sent to you via UPS. Not only will you know exactly when your OuiPlease parcel
will arrive, but you can even make changes to the delivery through this app.Bisous bisous,
OuiPlease TeamP.S. We invite you to show yourself a little love for Valentine’s Day! We’re putting together
a pre-curated OuiPlease // a la Carte box filled with all kinds of romantic goodies to make
your Valentine’s day special. Get 20% off on the box using the code OUIVALENTINE.
With a la Carte, remember, the day you order your parcel is the day we ship it!
The Valentine’s Amour Box will include:
- LEBON toothpaste Cinnamon/Mint – $17
- PIER AUGE Body Balm Caresse Agrumes with essential oil of Grapefruit $80.00
- HAREM DES SENS Fabulous silk milk – $30
- SOTHYS Raspberry & Litchi Oxyvitamin Treatment – $39.00
- SOTHYS Raspberry & Litchi 2-in-1 Mask Scrub – $31.00
- HISTOIRES DE PARFUMS Eau de Parfum – $40
- MIRGIOLE Sorbonne earrings – $60
- TASSIA CANNELIS bracelet OuiPlease Exclusive – $50.00
- LA FARE 1789 Lavender Flower Jar $20.00
- POPUP PARIS Candle – $35.00
- L’ATTELIER Roasted Almonds $15.00
The box is $150 before coupon and valued at $417 (Colors of accessories and jewelry are subject to change due to inventory. Value and size will remain uncompromised).
What do you think of their response?